So, this week I got a call from the hygientist wanting to apologize. She was very sweet on the phone, and I told her not to worry.
Then, I get this in the mail.
I mean is that seriously not the best customer service? It was completely unnecessary, entirely unexpected and they have life-long patients out of me, Matthew and our new little man. Well done, Crossroads Dentistry and Vienna. Thank you very much! Now, I just need to find a sitter!